Cancellation & Refund Policy
At Education, we aim to provide the best possible learning experience to our students.
This Cancellation and Refund Policy outlines the terms under which course enrollments may be cancelled and refunds may be issued.
1. Course Purchase and Enrollment
Once a course is purchased and access is granted, you will receive confirmation via email.
Please review all course details carefully before making a purchase, as digital products and online learning materials are generally non-refundable.
2. Cancellation Policy
- Users may request cancellation only before the course access or download link has been activated.
- Once the course is accessed, streamed, or downloaded, cancellations are not permitted.
- Education reserves the right to cancel a course or enrollment in case of unforeseen circumstances or technical errors.
In such cases, a full refund will be processed.
3. Refund Eligibility
Refunds are only applicable under specific conditions listed below:
- If a duplicate payment was made by mistake.
- If you were charged but did not receive course access within 48 hours.
- If the course is cancelled by Education due to internal issues or insufficient enrollments.
- If you experience a verified technical problem that prevents course access and cannot be resolved by our support team.
4. Non-Refundable Situations
- Refunds are not applicable once the course has been accessed or partially completed.
- Refunds are not issued for user dissatisfaction, misunderstanding of course content, or personal schedule conflicts.
- Promotional or discounted course purchases are non-refundable.
5. Refund Process
- All refund requests must be submitted via email to support@gmail.com within 7 days of purchase.
- Requests must include your name, registered email ID, order number, and a valid reason for the refund.
- Approved refunds will be processed within 7–10 business days to the original payment method.
6. Payment Gateway and Transaction Charges
Payment gateway charges or transaction fees (if applicable) are non-refundable.
Refunds will be issued for the course fee amount only, excluding any bank or transaction processing fees.
7. Changes to This Policy
Education reserves the right to modify or update this policy at any time without prior notice.
Updates will be reflected on this page, and users are encouraged to review it periodically.
8. Contact Information
For any questions or refund-related concerns, please contact our support team at:
support@gmail.com